Creator guide

Connect Stripe to BigFan

Stripe checks who you are and sends your BigFan payouts to your bank. You do not need to know anything about payments. Follow these screens one at a time.

Start with this listAbout 10 minutes

About 10 minutes

Have these things beside you

Stripe may not ask for every item, but having them ready makes the setup easier.

  • Your phone and email address
  • Your full legal name, date of birth, and home address
  • A link to your public creator profile or website
  • A short sentence about what you create
  • The IBAN or bank details for the account that will receive payouts
  • A photo ID and proof of address, in case Stripe needs an extra check

5 steps

Connect Stripe in 5 small steps

Step 1

Open Stripe from BigFan

Sign in to BigFan and find the Stripe setup card in your creator dashboard.

  1. 1Press Start Stripe onboarding.
  2. 2A secure Stripe page opens in a new tab.
  3. 3If you stop and return later, use Continue with Stripe in the dashboard.
Illustration of the first Stripe onboarding screen with the Start button highlighted
Illustrated example. Stripe may show different words or ask for other details based on your country and account type.
Step 2

Tell Stripe who you are

Use the same details that appear on your official documents.

  1. 1Type your full legal first and last name.
  2. 2Add your date of birth, phone number, and home address.
  3. 3Read each line once more, then press Continue.
Illustration of Stripe fields for legal name, birth date, phone number, and address
Illustrated example. Stripe may show different words or ask for other details based on your country and account type.
Step 3

Describe what you create

Stripe needs to understand the work that your fans support.

  1. 1Choose the business type that honestly describes you. Many solo creators use Individual or sole trader.
  2. 2Choose the closest creator or digital-content industry.
  3. 3Paste your public creator profile or website and add one simple sentence about your work.
Illustration of Stripe fields for business type, creator profile, and a description of the work
Illustrated example. Stripe may show different words or ask for other details based on your country and account type.
Step 4

Add the bank account for payouts

This is the account where Stripe will send your creator share.

  1. 1Open your banking app and find your IBAN or local account details.
  2. 2Copy every letter and number. Do not guess.
  3. 3The account holder name should be yours or your registered business name.
Illustration of a Stripe payout form with IBAN and account holder name fields
Illustrated example. Stripe may show different words or ask for other details based on your country and account type.
Step 5

Review and return to BigFan

Stripe checks the information and tells BigFan what still needs attention.

  1. 1Fix any item Stripe marks in red or asks you to review.
  2. 2Press the button that returns you to BigFan.
  3. 3Check the Stripe status card in your dashboard. Returning does not always mean the review is finished.
Illustration of the Stripe review screen with a Return to BigFan button
Illustrated example. Stripe may show different words or ask for other details based on your country and account type.

What your BigFan dashboard may say next

1

Stripe ready

You are finished. BigFan can accept support payments and send your share to Stripe.

2

Stripe is reviewing your details

You do not need to start again. Keep an eye on your dashboard and email while Stripe checks the information.

3

Continue with Stripe

Stripe needs one more detail or document. Press Continue with Stripe in your BigFan dashboard.

If you get stuck

The Stripe link says it expired or was already used.

Go back to your BigFan dashboard and press Start Stripe onboarding or Continue with Stripe again. BigFan will make a fresh secure link.

I pressed Save for later.

That is fine. Return to BigFan when you are ready, then press Continue with Stripe. Your progress should still be there.

Stripe is still reviewing my details.

Wait for the review to finish. Do not create another Stripe account. Watch your email and BigFan dashboard for the next request.

Stripe asks for a document.

Use a clear, bright photo with every corner visible. The name and address should match what you typed. Upload it only on the secure Stripe page.

My name or bank account is rejected.

Copy your legal name exactly from your ID and your IBAN exactly from your banking app. Check every letter and number before trying again.

Official Stripe information

This guide follows Stripe’s hosted onboarding and verification documentation. Stripe controls the onboarding screens and may update them.

Last reviewed 23 August 2026

Ready to connect?

Open your dashboard and look for the Stripe setup card. You can keep this guide open in another tab.

Open my dashboard

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